> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superhost.world/llms.txt
> Use this file to discover all available pages before exploring further.

# The AI assistant

> Ask the built-in assistant about guests, reservations, day-to-day operations, and how to use Superhost, from the Chats tab.

The **AI** segment of the [Chats tab](/messaging/conversations) is a chat with
Superhost's built-in assistant. You can ask it about guest information,
reservation updates, and operational questions for the property you're working
in — and how-to questions about Superhost itself, which it answers from these
guides, linking the pages it used.

The assistant is available to anyone signed in to a property — there's no
separate setup or role to enable it.

## Start a conversation

<Steps>
  <Step title="Open the AI segment">
    On the **Chats** tab, tap **AI**.
  </Step>

  <Step title="Start a new chat">
    Tap the **+** button to begin a new conversation. The assistant opens with
    **How can I help you today?**
  </Step>

  <Step title="Ask a question">
    Type into the box that reads **Ask anything** and send your message. On a new
    chat you can also tap one of the suggested starters, such as **Show today's
    check-ins**, **What was our occupancy last month?**, or **Any maintenance
    issues?**
  </Step>
</Steps>

<Tip>
  The assistant answers for the property scope you've selected in the property
  switcher, so pick the right property before you ask.
</Tip>

## Copy a reply

To copy an assistant reply, tap the **Copy** icon that appears below the
message. The text is placed on your clipboard so you can paste it into a
message, a note, or anywhere else. The icon briefly switches to a checkmark to
confirm the copy went through.

## Regenerate a reply

Not happy with an answer? On the assistant's most recent reply, open the **⋯**
menu next to **Copy** and choose **Regenerate** to have the assistant try again.

## What the assistant can look up

The assistant draws on your property's live data, so you can ask it about
day-to-day operations in plain language:

<CardGroup cols={2}>
  <Card title="Reservations" icon="calendar-check">
    Look up bookings by date range, room, guest, or status — for example
    today's check-ins, who's staying this weekend, or the details of a specific
    reservation.
  </Card>

  <Card title="Guests" icon="user">
    Pull up a guest's details by name, such as their contact information and
    stay history.
  </Card>

  <Card title="Tasks" icon="list-check">
    Check cleaning and maintenance tasks, filtered however you need — open jobs,
    a particular room, or what's due today.
  </Card>

  <Card title="Property & rooms" icon="building">
    Ask about your property's layout, its rooms and units, and their details.
  </Card>

  <Card title="Team" icon="users">
    Find team members by name or role, and see who's assigned to a task.
  </Card>

  <Card title="Occupancy & stats" icon="chart-line">
    Get metrics like occupancy over a date range and other property statistics.
  </Card>

  <Card title="Availability" icon="bed">
    Count free rooms over a date range, so you can answer whether there's
    space for a stay.
  </Card>

  <Card title="Tourist tax & balances" icon="coins">
    Ask what tourist tax applies to a reservation and how it breaks down, or
    what a booking still owes after payments.
  </Card>

  <Card title="Guest registration" icon="passport">
    Check whether each guest on a reservation has been registered with the
    authorities, and what's blocking any that haven't.
  </Card>

  <Card title="How-to & product help" icon="circle-question">
    Ask how something works in Superhost — connecting WhatsApp, exporting the
    guest registry, what a role can see. The assistant searches these guides,
    answers in your language, and links the pages it used. If the guides don't
    cover it, it says so and points you to [Contact us](/contact).
  </Card>
</CardGroup>

<Note>
  Money and compliance answers follow your role's permissions, the same rules
  as the rest of the app.
</Note>

## Ask by voice

You don't have to type. Tap the microphone button in the message bar to record
your question out loud, then tap it again to stop. While Superhost turns your
recording into text the box shows **Transcribing...**; once it finishes, your
words appear in the box ready to send or edit.

## Attach a file or photo

To give the assistant something to look at, tap the **+** button in the message
bar and add an attachment. You can attach images, PDFs, and documents alongside
your question — handy for asking about a scanned booking, an invoice, or a
photo of an issue. The files preview above the box before you send.

## Your past conversations

Each chat you start is saved and listed under the **AI** segment, most recent
first, so you can reopen an earlier conversation. Superhost names each chat
automatically from your first message, so the list is easy to scan. Start a
fresh one any time with the **+** button.

If the assistant can't respond, it shows **The assistant couldn't respond** with
a **Try again** option — check your connection and retry.

## Where to go next

<CardGroup cols={2}>
  <Card title="Reply to guests" icon="reply" href="/messaging/reply-to-guests">
    Act on what you learn by messaging the guest back.
  </Card>

  <Card title="Browse the calendar" icon="calendar" href="/reservations/calendar">
    See the reservations the assistant refers to on a timeline.
  </Card>
</CardGroup>