> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superhost.world/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage guest details

> View and edit a guest's name, contact details, and nationality from a reservation or a guest chat.

Every guest has a profile with their name and contact details. You can open and
edit it from the **Guests** tab, a reservation on the Calendar, or a guest
conversation.

## Where to find a guest

* **From the Guests tab.** Open **Guests** for a searchable directory of everyone
  who's stayed or is booked in, then tap someone to open their details. See
  [The Guests directory](#the-guests-directory) below.
* **From a reservation.** Open a reservation on the [Calendar](/reservations/calendar)
  and tap a guest listed on the stay. The one who made the booking is marked
  **Booker**.
* **From a guest chat.** Open the guest's conversation in
  [Chats](/messaging/conversations) and open their details.

From the guest's details you can **Message** or **Call** them, and **Merge** two
profiles if the same guest was created twice.

## The Guests directory

The **Guests** tab lists everyone who has stayed with you or is booked in, across
the properties you've selected — a quick way to look someone up without hunting
through chats or the calendar.

* **Search** by name, phone, or email.
* **Filter** by reservation status, unit, or **Arrival dates**.
* Each row shows the guest's name, their most recent stay's status, and its unit
  and dates. Tap **Call** to phone them, or tap the row to open their full
  details.

## What the guest details show

Alongside their name, the guest's details bring together everything known about
them:

* **Guest Information** — phone, email, nationality, and — when known — their
  age or date of birth and sex.
* **Identity Documents** — captured passport or ID details: the document type,
  number, issuing country, and expiry date. This section appears once a document
  has been scanned (see [Capturing an ID or passport](#capturing-an-id-or-passport)).
* **Upcoming Bookings** and **Past Bookings** — the guest's stays, split into
  what's still to come and what's already checked out. Tap a booking to open its
  reservation.

These sections are read-only; the editable fields are covered below.

## Edit the guest

Open the guest's details, then tap **Edit** (<Icon icon="pen" />) in the toolbar
to open the **Edit Guest** form. You can set:

* **First Name** and **Last Name**
* **Phone**
* **Email**
* **Nationality** — chosen from a list of countries

Tap **Save** when you're done.

<Note>
  A guest needs at least one way to be identified — a name, a phone number, or an
  email. You can fill in just a phone or email if you don't have the name yet.
</Note>

## Merge duplicate guests

If the same person ended up with two profiles, merge them so all their details
and bookings sit on one profile.

<Steps>
  <Step title="Open Merge">
    From the guest's details, tap **Merge**. The **Merge with Another Guest**
    screen opens.
  </Step>

  <Step title="Pick the other profile">
    Search by name to find the profile to merge into. If the app spots a likely
    duplicate, it appears at the top marked **Suggested by AI**. Tap the profile
    you want.
  </Step>

  <Step title="Confirm the merge">
    The **Confirm merge** screen shows the **Source** and **Target** side by
    side. The guest you started from is the source — their details are added to
    the target's profile. Tap **Confirm merge** to finish, or **Cancel** to go
    back.
  </Step>
</Steps>

## Capturing an ID or passport

Identity documents aren't typed into the guest form. To add a guest's passport
or ID details, open the reservation and use **Scan ID / passport** — the app
reads the document and fills in the details for you. Once captured, they show up
in the guest's **Identity Documents**.

<CardGroup cols={1}>
  <Card title="Scan a guest ID or passport" icon="id-card" href="/check-in/scan-guest-id">
    Step-by-step on capturing identity documents at check-in.
  </Card>
</CardGroup>