> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superhost.world/llms.txt
> Use this file to discover all available pages before exploring further.

# View a reservation

> Open a booking from the Calendar to see its guests, stay details, tourist tax, linked tasks, and history.

Reservations arrive automatically from your connected channels and appear on the
[Calendar](/reservations/calendar). Each stay shows as a bar on its unit's row,
spanning check-in to check-out.

## Open a reservation

On the Calendar, tap a reservation's bar to open the **Reservation Details**
sheet. The top of the sheet shows the booking's headline — the booker's name,
its [status](#reservation-statuses), and the price — followed by the sections
below.

## Guests

The **Guests** section lists the people on the stay. The person who made the
booking is marked **Booker**. Tap any guest to open their details, where you can
view their profile and contact them — see
[Manage guest details](/reservations/manage-guests).

Use **Scan ID / passport** to capture a guest's identity document; the app reads
it and fills in the details. Full steps are in
[Scan a guest ID or passport](/check-in/scan-guest-id).

<Tip>
  On a group booking that spans more than one unit, guests are grouped by room,
  with a **Room** sub-heading for each unit.
</Tip>

## Reservation information

The **Reservation Information** section shows the stay at a glance:

* **Booking reference** — the short code the guest can use to identify the
  booking.
* **Booked via** — where the booking came from: a channel such as
  **Booking.com** or **Airbnb**, or **Direct** for bookings you took yourself.
* **Check-in** and **Check-out** — the dates and times of the stay.
* **Duration** — the number of nights.
* **Occupancy** — the party, counting adults, children, and infants.
* **Unit** — the unit the guest is staying in. For a group booking this becomes
  **Units** and lists every unit code in the stay.

An **Expected Arrival** time may also appear. When a guest's message changes the
arrival time, it's noted as **Updated from guest message** so you know where the
time came from.

## Edit a reservation

Tap **Edit** (<Icon icon="pen" />) in the sheet's toolbar to open the **Edit
Reservation** form. You can change the stay's status, its dates and check-out
time, the expected arrival time, the unit, the occupancy counts, and the pet,
accessibility, and dietary notes. Tap **Save** to apply your changes.

If the dates or unit you pick clash with another booking on the same unit, the
form shows a warning naming the conflicting stay — *This unit is already
booked…* — and **Save** stays off until you adjust the dates or pick another
unit.

<Note>
  Bookings that arrive from a connected channel are marked **Synced from
  Booking.com** (or the channel they came from). Their stay dates and
  cancellations are managed on the channel and sync in automatically, so those
  controls are read-only here — change them on the channel itself. Everything
  operational stays editable: status (check-in, check-out, no-show),
  occupancy, the unit, and your notes.
</Note>

<Tip>
  A group booking that spans several units keeps its unit assignments as they
  are — the **Unit** select is off for those stays.
</Tip>

## Tourist tax

The **Tourist tax** section works out the tax due on the stay from your
property's tax instructions. What you see depends on the property's setup and
whether the tax has been worked out yet:

* **No tax instructions yet** — if the property hasn't been set up for tourist
  tax, the section prompts you to add a tax brief in the property's tax
  settings.
* **Not calculated yet** — once the property is set up, a **Calculate tax**
  button appears. Tap it to work out the tax for this stay.
* **Provisional estimate** — if some details are missing (for example a guest's
  age), you'll see an **Estimated total** marked *Provisional estimate, pending
  the details flagged below*, with the open questions listed underneath. Answer
  them, then recompute for a final figure.
* **Total** — a worked-out total with a line-by-line breakdown and a confidence
  level of **low**, **medium**, or **high confidence**. It's always labelled *AI
  estimate, verify before remitting*.

Two actions are available on a worked-out figure:

* **Recompute** — re-runs the calculation, picking up any details you've since
  added.
* **Adjust** — lets you enter the amount yourself. An adjusted figure shows as
  an **Adjusted total** alongside the auto-calculated amount; tap **clear
  adjustment** to drop your override and go back to the calculated total.

<Note>
  The tourist-tax figure is an estimate to help you — always verify it before
  remitting. To set up or change a property's tax rules, see
  [Tourist tax](/check-in/tourist-tax).
</Note>

## Tasks

When cleaning or turnover tasks are linked to the stay, the **Tasks** section
lists them with their status and the staff member assigned. Tap a task to open
it. See [Manage tasks](/tasks/manage-tasks).

## Activity

The **Activity** timeline records the history of the reservation — what changed,
when, and who changed it — so you can see how a booking has evolved.

## Reservation statuses

A reservation's status shows where the booking is in its lifecycle:

* **Requested** — the booking has been requested but not yet confirmed.
* **Confirmed** — the booking is confirmed and upcoming.
* **Checked In** — the guest has arrived and is staying.
* **Checked Out** — the stay is complete and the guest has left.
* **Cancelled** — the booking was cancelled.
* **No Show** — the guest didn't arrive for a confirmed booking.

## Group and multi-unit bookings

When a single booking spans more than one unit, the sheet groups guests by room
and the **Units** row lists every unit code in the stay, so you can see the
whole party and all the rooms in one place.

## Next

<CardGroup cols={2}>
  <Card title="Manage guest details" icon="user-pen" href="/reservations/manage-guests">
    View and edit the guests on a stay.
  </Card>

  <Card title="The Calendar" icon="calendar" href="/reservations/calendar">
    Read your reservations on a timeline.
  </Card>
</CardGroup>
