> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superhost.world/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage tasks

> Track work on the Tasks tab — switch between list and column views, create and assign tasks, complete them, and edit their details.

The **Tasks** tab is where day-to-day work lives: cleanings, turnovers, and
maintenance jobs. Tasks are grouped by the person they're assigned to and, with
each person, sorted into time buckets so the most urgent work is on top.

## Cleaning tasks created for you

You won't find every task on this list by hand. Superhost automatically creates
cleaning tasks around your reservations, so a stay always has its cleaning
covered without you adding it. These appear alongside the tasks you create, and
each one carries a chip that tells you what kind of clean it is:

* **Turnover** — between a checkout and the next check-in on the same unit
* **Pre-arrival refresh** — a freshen-up before a guest arrives
* **Post-checkout** — the clean after a guest leaves

<Note>
  Because Superhost adds these for you, you'll see cleaning tasks on the board
  that you didn't create yourself. That's expected — open one to see exactly
  which stay it's tied to.
</Note>

## The Tasks screen

Open the **Tasks** tab. Tasks are organised by assignee. Your own tasks appear
first, then an **Unassigned** group for work that still needs an owner, then
your teammates. Within each person, tasks are split into sections:

* **Unscheduled** — loose chores with no fixed date; this section sits at the
  top of each person's list so quick reminders don't get buried
* **Overdue** — past their date
* **Today**
* **Upcoming**
* **Completed** (only when completed tasks are shown — see below)

When you're looking across more than one property, each task card shows a small
coloured property dot next to the property name, so you can tell at a glance
which place a task belongs to.

### Switch the view

Two toggles sit at the top right of the Tasks screen:

* **Show / hide completed** — tap the <Icon icon="eye" /> to show finished tasks
  or hide them again. When shown, each group gains a collapsed **Completed**
  section.
* **List / column view** — tap the <Icon icon="table-columns" /> to switch
  between a vertical
  **list** (one assignee per expandable section, best on a phone) and a
  side-scrolling **column** board (one lane per assignee).

Both views show the same tasks and the same ordering — the toggle is purely how
they're laid out.

<Tip>
  Use the [property switcher and teammate filter](/navigating-the-app) at the
  top of the app to narrow tasks to one property or one staff member.
</Tip>

## Create a task

<Steps>
  <Step title="Tap the + button">
    Tap the **+** at the top right of the Tasks screen to open the **New Task**
    form.
  </Step>

  <Step title="Fill in the details">
    * **Title** (required)
    * **Description** (optional)
    * **Type** — cleaning or maintenance
    * **Status** — starts as Pending
    * **Priority** — low, medium, or high
    * **Property** (required) and **Unit**
    * **Date** — optional; leave it empty for a loose chore. When you set a
      date, **Start Time** and **End Time** become required. Clearing the
      **Date** on an existing task turns it back into an unscheduled chore and
      removes its start and end times.
    * **Assigned To** — the staff member who should do it
  </Step>

  <Step title="Create it">
    Tap **Create**. A **Task created.** confirmation appears, and the task lands
    in the right group and time section for its assignee and date on the Tasks
    screen.
  </Step>
</Steps>

<Note>
  Creating tasks is limited to roles that can manage work — if you don't see the
  **+** button, your role doesn't allow it. See
  [Roles & permissions](/team/roles-and-permissions).
</Note>

## Task details

Tap any task card to open its details. Alongside the kind chip (for cleaning
tasks) and the current status, you'll see:

* **Where** — the unit and, beneath it, the property name. A coloured dot marks
  the property so cross-property work is easy to place.
* **When** — the task's time window. For cleaning tasks tied to a stay, a line
  underneath anchors it to the booking, for example "After checkout at … ·
  Before check-in at …", "Before check-in at …", or "After checkout at …".

### Prep for

When a task is preparing a unit for an arriving stay, a **Prep for** block gives
the person doing it everything they need at a glance:

* The number of guests and their names
* **Pets**, **Accessibility**, and **Dietary** notes, when the reservation has
  them
* **Check-in** time, with the guest's estimated arrival (ETA) when it differs
  from the standard check-in
* The booking channel the stay came **via** (for example Airbnb, Booking.com,
  or Direct)
* **Special requests** left on the reservation
* A **View full reservation** link to open the booking in full

For a turnover, a **Cleaning up after {guest}** link points back to the previous
stay, so you can see who just checked out.

### Activity

Each task keeps an **Activity** history showing changes over time, so you can
see how a task has been updated and by whom.

## Edit and complete a task

To change a task, open it and edit the form. You can update any field, change
the **Assigned To** person, or reschedule it.

To **complete** a task, set its **Status** to **Completed** and save. It moves
into the **Completed** section, which you can reveal with the show-completed
toggle. The other statuses are **Pending**, **In Progress**, and **Cancelled**.

### Assigning by availability

When you pick someone for **Assigned To**, the picker reflects their
[availability and time off](/team/staff-availability) for the task's time slot:

* Teammates who are off or outside their hours are sorted to the bottom of the
  list, each with a short reason such as "Away through Fri" or their available
  hours.
* A chosen teammate who's unavailable shows a **· off** marker next to their
  name.
* Picking someone who's unavailable asks you to confirm first — **"Assign
  {name} anyway?"** — so you can still cover genuine one-offs and emergencies.