> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superhost.world/llms.txt
> Use this file to discover all available pages before exploring further.

# Working offline

> Superhost keeps working without a connection, and syncs your changes when you're back.

Superhost is built to keep working even when your connection drops — on a
property tour, in a basement, or on a patchy mobile signal. You can keep going,
and nothing you do is lost.

## When you go offline

If your connection drops, a banner appears at the top of the screen:

> You're offline. Changes will sync when you're back.

You can keep viewing your chats, tasks, and calendar, and keep working as
normal. Anything you change is saved on your device and syncs automatically the
moment your connection returns — you don't need to do anything to make that
happen.

If your device is online but Superhost's own servers can't be reached (a service
outage, or a wifi that makes you sign in before it lets anything through), the
banner tells you that instead:

> Can't reach Superhost. Changes will sync when it's back.

It works the same way: keep going, and your changes sync as soon as the
connection is back.

<Note>
  The banner clears itself as soon as you're back online. There's no button to
  tap and nothing to retry.
</Note>

## The first time you sign in

The very first time you sign in on a device, Superhost loads your data and
shows a brief syncing screen with a progress bar while it does. On a slow
connection this can take a little longer; the progress bar shows it's still
working.

If Superhost can't reach the server during that first load, you'll see a
message letting you know, along with a **Try again** option. Your data will
load as soon as the connection is restored — you can tap **Try again** to
attempt it right away, or simply wait and it will pick up on its own.

<Note>
  If your connection is fine and Superhost still won't load, check
  [status.superhost.world](https://status.superhost.world). It shows whether
  Superhost itself is having trouble, and it runs outside our own
  infrastructure, so it keeps answering even when we're down.
</Note>

## Next steps

<CardGroup cols={2}>
  <Card title="Find your way around" icon="compass" href="/navigating-the-app">
    The three tabs, the property switcher, search, and notifications.
  </Card>
</CardGroup>