This is separate from the built-in AI assistant,
which needs no setup. Connect your own AI app when you prefer working in
Claude or ChatGPT, or want to combine your property data with things
Superhost doesn’t do, like web search.
Connect from Claude
Add the connector
In Claude’s settings, open Connectors, choose to add a custom
connector, and enter this address:
Sign in to Superhost
Claude opens a Superhost sign-in page in your browser. Sign in with your
usual Superhost account.
Allow access
On the Allow access to your Superhost data? screen, review what the
connection can read, then tap Allow access. Choose Deny if you
change your mind, and the connection is not made.
What your AI app can read
The connection offers the same lookups as the built-in assistant: reservations, guests, availability, cleaning and maintenance tasks, your property and rooms, team members, occupancy statistics, tourist tax amounts, reservation balances, and guest registration status. It sees exactly what your role can see in the app, nothing more. An operator’s connection, for example, only sees their own tasks and cannot read tourist tax or payment figures.Working with several properties
If your account manages more than one property, mention which property you’re asking about. The AI app can list your properties by name when it needs to ask you which one you mean.If something looks off
- Sign in required on the consent screen means your Superhost session ended mid-connection. Sign in, then restart the connection from your AI app.
- Connection request expired means the request is stale. Close the tab and reconnect from your AI app.
- To stop using a connection, remove the connector in your AI app’s settings.
Where to go next
The AI assistant
The built-in assistant answers the same questions inside Superhost, with
no setup.
Your team's roles
What each role can see determines what a connected AI app can read.