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Each team member has an Availability page that captures when they’re free to work. Superhost uses it when you assign tasks: if you schedule someone outside their hours or during time off, the task form flags it. There are two parts: recurring Weekly availability (their normal working hours) and one-off Time off that overrides those hours.
Only Owners and Managers can set availability and time off. There’s no self-service: everyone else — including someone opening their own page — sees it read-only, showing View only — availability is set by an owner or manager. The Add and remove controls only appear if you can edit. See Roles & permissions.

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Open a member’s availability

In the property settings, open Members, then tap a team member to open their Availability page. You’ll see their next time off as a badge on the members list when one is coming up.

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Weekly availability

These are the member’s recurring working hours. They’re available inside these windows; anything outside can still be assigned manually for one-offs.
1

Add a window

Under Weekly availability, choose the Day, a From time, and a To time, then tap Add window.
2

Repeat for each working block

Add as many windows as you need — for example a morning and an afternoon block, or different hours on different days.
Add window stays disabled until both times are set and the To time is later than the From time.
To remove a window, tap the next to it.
A member with no windows shows as unavailable everywhere. Add at least one window so they appear free during their working hours.

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Time off

Time off is a one-off away block that overrides the weekly windows — holidays, appointments, sick days.
1

Set the dates

Under Time off, pick a Start date. The End date is optional — leave it empty for a single day. If you do set an end, it must be on or after the start date.
2

Add a note (optional)

Add a short Note, such as “dentist”, to remind everyone why.
3

Save it

Tap Add time off. It appears in the list, and the member’s next time off shows as a badge on the members list.
To remove a time-off block, tap the next to it.

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How it affects task assignment

When you create or edit a task and choose who to assign it to, the picker uses these windows and time off. Anyone who’s unavailable for the chosen time drops to the bottom of the list with a reason and an · off marker. You can still pick them — emergencies happen — but Superhost asks you to confirm before assigning someone who’s off.
Keeping each member’s weekly availability and time off up to date makes the assignee list trustworthy, so the right people surface first and you only get prompted when you’re genuinely scheduling someone outside their hours.