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Superhost is the app hosts and reception teams use to run short-stay properties. Reservations, guest and team messaging, phone calls, daily tasks, and channel sync all live in one place and stay up to date across everyone on your team. These guides are task-oriented: each one walks through a real flow in the app, step by step, using the same labels you see on screen.

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Start here

Set up your first property

Create your account, add a property and its units, and get ready to take reservations.

Find your way around

The three tabs, the property switcher, search, and notifications.

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What you can do

Reservations & calendar

See every booking on a timeline and open a stay’s full details.

Guest messaging

Reply to guests, get AI suggestions, and translate messages.

Connect your channels

Link WhatsApp and a phone number to this property.

Work with your team

Invite staff, set roles, and manage time off.

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Who these guides are for

Superhost supports four roles — Owner, Manager, Receptionist, and Operator — and the screens you see depend on your role and which properties you belong to. Where a feature is limited to a specific role, the guide says so. If something described here isn’t visible to you, a property Owner or Manager can check your access under Roles & permissions.