On a phone, the main tabs sit along the bottom of the screen. On a tablet or
larger screen, they move to a rail down the left side:
Chats
Conversations with guests, your team, and the AI assistant.
Guests
A searchable directory of everyone who’s stayed or is booked in.
Tasks
Things to do, by assignee or by date.
Calendar
Your reservations on a timeline, one row per unit.
Tap a tab again while you’re deep in a screen to jump back to the top of that
tab. On the Calendar, this snaps the timeline back to today.
If your property doesn’t have a unit yet, Chats, Tasks, and Calendar
show a preview of what they’ll look like once you’re running, with a Set up
your property button. Tap Skip for now to dismiss it, or see Set up your
property for what the setup covers.
Property switcher (top left) — shows the property you’re currently working
in, or All properties. Tap it to switch property, filter by a teammate, or
add a property. Everything in your tabs — chats, tasks, calendar, and
notifications — is scoped to what’s selected here.
Notifications (bell) — opens an inbox of Suggested actions and
Activity. See Your notifications for
what’s inside, and Notification settings
for choosing which alerts you receive.
Search — find guests, staff, reservations, and tasks from anywhere.
Your avatar — opens your menu: Account, Notification settings,
Join property, Help (these guides), Contact support (email the
Superhost team), Privacy policy, Terms of service, and Sign out.
Search finds guests, staff, reservations, and tasks from
anywhere. Results respect the property scope you’ve selected, so you only see
matches from the properties you’re currently working in.Opening a result takes you straight to it:
A guest or staff result opens their chat.
A reservation result jumps to the Calendar and highlights it.
The property switcher controls what you see everywhere else. Open it to reveal
two lists: Your properties and Staff.Under Your properties, choose a single property to focus on it, or All
properties to see everything together. Each property row also has a one-tap
Only shortcut that narrows straight to that property, and an Add
property row at the bottom. Your choice is remembered the next time you open
the app.Under Staff, you can also narrow to a specific teammate’s items. The
teammate list adapts to the properties you’ve selected, so it only shows people
who work at those properties. Each teammate row has its own Only shortcut.When a teammate filter is active, a Clear button appears next to the
switcher. Tapping it removes the teammate filter but keeps your property scope,
so you stay in the same property and simply see everyone’s items again.
Superhost uses four roles — Owner, Manager, Receptionist, and Operator — so two
people on the same property may see different buttons and screens. For example,
only some roles can reply to guests or change property settings. Where that
matters, each guide calls it out — and you can read the full breakdown under
Roles & permissions.
