How to read the timeline
- Rows are units. The unit’s code (or name) labels each row down the left side. Dates run across the top.
- Bars are reservations. A bar spans a booking’s check-in to check-out on that unit’s row. Tap a bar to open the reservation.
- Dashed lines mark each day. A faint dashed vertical line falls on the check-in time of every day, so the space between two lines is one night — count the lines across an empty stretch to read how many nights a unit is free.
- Units / Staff toggle. Above the timeline you can switch between Units (the default — one row per unit) and Staff (one row per teammate, for seeing assigned work across the schedule).
What the colors mean
Reservation bars are colored by status, and task blocks (in the Staff view) by their status. A collapsible Legend at the bottom of the Calendar maps each color to its label — tap Legend to expand it. It has two groups:- Reservations — Requested, Confirmed, Checked In, Checked Out, Cancelled, and No Show. See reservation statuses for what each one means.
- Tasks — Pending, In Progress, Completed, and Cancelled.
Moving around by date
The timeline opens on the current week. To move:- Today — the Today button snaps the timeline back to the current week.
- Previous / Next — the chevron buttons (< and >) step the view backward or forward by the window you’re currently looking at.
- Jump to a date — the in the top-left corner opens a date picker; choose a date to jump straight there.
- Pan and zoom — drag the timeline to pan across dates, and pinch to zoom in and out, from a single day up to a whole year at a glance. Short tasks are hidden when you’re zoomed too far out for them to be legible — a brief job appears only once you zoom in close enough to see it, while longer jobs stay visible from a wider view.
On a computer, the left and right arrow keys also step the timeline back and
forward while the Calendar is open.
Agenda view — the day at a glance
The timeline is best for spans and gaps. When you just want to know who arrives, who leaves, and who’s staying on a given day, switch to the Agenda view with the view toggle at the top of the Calendar. It lists a single day, grouped into three sections:- Arrivals — guests checking in that day, with their check-in time.
- Departures — guests checking out that day.
- In-house — guests staying through the day (they arrived earlier and leave later), each showing the date they check out.
Add a reservation
To enter a booking yourself — a walk-in, a phone reservation, or anything that didn’t come from a connected channel — tap New Reservation (the + button in the top-right of the Calendar).1
Tap New Reservation
The New Reservation button opens a blank reservation form.
2
Fill in the stay
Set the Status, the Check-in – Check-out dates, the Check-out
Time, and an optional Expected Arrival Time. Then pick the
Property and the Unit the guest is staying in.
3
Add the guest
Under Guest, enter the booker’s First name (required), and
optionally their Last name, Phone, and Email.
4
Add stay details (optional)
Record the number of Adults, Children, and Infants, whether
they’re Travelling with a pet, and any Accessibility or Dietary
notes the housekeeper should know.
5
Tap Create
The reservation is saved and appears on the timeline on its unit’s row.
Create stays disabled until the required fields are filled: the check-in
and check-out dates, the Property, and the guest’s First name.
Opening a reservation
Tap any reservation bar to open its details, where you can view the stay, the guests on it, the tourist tax, and linked tasks. See View a reservation for a tour of the details sheet and Manage guest details for the guests on a stay.It remembers your place
The Calendar keeps its position as you move around the app. If you scroll to a future week and then switch to Chats or Tasks, you’ll come back to the same spot rather than being reset to today. To deliberately return to the current week, tap the Calendar tab again while you’re already on it — this snaps the timeline back to today.When there are no units yet
A unit is a rentable space — a room, apartment, or villa. Until your property has at least one unit, the Calendar has no rows to draw, so it shows No units yet with a Create your first unit button.1
Tap Create your first unit
This takes you to your property’s unit setup.
2
Add a unit
Give it a code, a name, a type, and a maximum number of guests.
Next
View a reservation
Open a booking to see its guests, tax, and tasks.
Manage guest details
View and edit the guests on a stay.