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A property’s settings are where you manage everything about it — its details, its units, who has access, its connected channels, and its tourist tax. Open them from the property’s settings, where you’ll see the Settings screen with each section listed under Property Settings.
Property settings are role-gated: only Managers and other users with settings access can open and change them. If you can’t see these screens, ask a property Manager — see Roles & permissions.

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The Properties list

The Properties screen shows every property you have access to as a grid of cards. Each card shows the property’s avatar, its city, and how many units it holds, plus its description when one is set. Use the search box to find a property by name or address, and the sort control to reorder the list. Tap a card to open that property’s settings. The Create Property action lives at the top of this screen — see Create a property.

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Settings sections

The Settings screen lists these sections:
  • General — name, address, description, how guests get in, check-in and checkout times, and the guest WiFi.
  • Units — manage the property’s units and room types. See Manage units.
  • Members — manage who has access to this property. See Invite team members.
  • Integrations — WhatsApp and phone for this property. See Connect WhatsApp and Connect a phone number.
  • Tourist tax — the AI-drafted tax instruction used to calculate each booking. See Tourist tax.

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Edit the General details

Open General to edit the property’s core details.
1

Set the property image

Tap the image at the top to change the property image. This is the avatar shown for the property across the app.
2

Edit the name and short code

Property name is how the property appears everywhere. Short code is a compact label used on calendars and badges — it auto-fills from the name, and you can type your own or clear it to go back to auto-fill.
3

Add a description

Use Description to describe the property. This description is visible to guests and users.
4

Update the address

Under Address, search and select the property’s address from the suggestions. Superhost uses it to pin the location and set the tourist-tax jurisdiction.
5

Set the timezone

Timezone is used for check-in and check-out times and scheduling. Enter it in Region/City form, such as Europe/Ljubljana.
6

Choose the access method

Access method is how guests get into the property: Door code, Staffed reception, Smart lock, or Lockbox. It shapes what the guest’s portal shows on arrival day. Guests see this in their stay portal, so keep it current.
7

Add the reception hours (staffed reception)

If you pick Staffed reception, Reception opens and Reception closes time fields appear. Set the desk hours guests can expect.
8

Set the times

Check-in from and Checkout by are the property’s standard times. Guests see them alongside their stay dates in the stay portal.
9

Add the WiFi

Enter the network name and password. The password stays hidden until you tap the eye icon. Guests see the WiFi in their portal from arrival day, once both fields are set.
10

Choose a color (optional)

Pick a Color swatch, or enter a custom hex value, to give the property a visual cue across the app. Leave it empty to let Superhost pick one automatically.
11

Save your changes

Tap Save. To discard them instead, tap Cancel.
Access method and reception hours cover what applies to the whole property. A guest’s own door code is unit-specific: the portal reveals it to that guest on arrival day, once their party’s check-in is complete.
At the bottom of General is Delete property. Deleting a property permanently removes it and all of its associated data — units, reservations, and tasks. This can’t be undone.

Manage units

Add, edit, and remove the units guests can book.

Invite team members

Give staff access to this property.

Connect WhatsApp

Route guest messages into the app.

Connect a phone number

Take guest calls and texts for this property in the app.