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Billing is where you start a property’s subscription and manage it once it’s active. Pricing is per unit, so your bill follows the number of units in the property.
Billing is owner-only. The Billing row appears in property settings only for Owners; other roles don’t see it. See Roles & permissions.
Billing lives in the web app at app.superhost.world. The iOS and Android apps don’t include it — open Superhost in a browser to subscribe or to manage an existing subscription. Everything else on this page works the same either way.

Open billing

In the web app, open your property settings and click Billing. The screen shows your current subscription, or an invitation to subscribe if the property isn’t subscribed yet.

How pricing works

A subscription costs 30 € per unit per month, billed to the number of units in the property. Adding or removing a unit updates your bill automatically — you don’t need to change anything in Billing when your unit count changes. AI features are included in the plan.
Your bill tracks the units in your property. If you add a room or remove one, the monthly amount adjusts on its own — see Manage units.

Subscribe

1

Open Billing

From property settings in the web app, click Billing. You’ll see a Subscribe card with the per-unit price.
2

Start the subscription

Click Subscribe. Superhost takes you to a secure payment page.
3

Enter your payment details

Add your card and confirm. When payment is set up you’re returned to the Billing screen, and the subscription becomes active.

Manage your subscription

Once you’re subscribed, the Billing screen shows a Subscription card with your current status. Click Manage subscription to open a secure billing portal, where you can:
  • update your payment method,
  • view past invoices, and
  • cancel your subscription.

If a subscription lapses

If a subscription ends — a cancellation, or a renewal payment that couldn’t be collected — the property becomes read-only: everyone keeps access to open the app and see their data, but changes are paused until it’s active again. Owners see a notice that the subscription has ended — in the web app it comes with a Subscribe button; in the iOS and Android apps it explains the state and you resubscribe from the web app. Other staff, who can’t manage billing, see a banner reading “This property’s subscription has lapsed. Ask the owner to renew.” so they know why their changes aren’t saving. Resubscribing from Billing restores full access for everyone, on every device.

Manage units

Your unit count sets your monthly bill.

Roles & permissions

Why only Owners see Billing.