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Most European countries require you to report each guest’s stay to a government system, with a deadline and a set of details that vary by country. The Guest registration setting holds a written brief that tells you what your property must file, to whom, by when, and for which guests. Superhost drafts it for you from your property’s location using AI — you then review and edit it freely. You remain responsible for the filing. You’ll find it in the property settings, under Guest registration.

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What you see

At the top, the Location box shows the city, region, and country taken from the property’s address. The jurisdiction is read from there, not edited on this screen — if it’s wrong or missing, tap Edit address to fix it on the property’s info page. Once a brief exists, a Filing requirement box summarises the obligation at a glance: Below it, the fields required for each reported guest are listed, so you can see what you need to collect at check-in. The Compliance brief field holds the brief in full. Next to its label, a small status tag tells you where it stands: Next to the status, the screen shows a version such as · v2. It goes up by one each time the brief is regenerated or saved.

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Generate the brief

1

Confirm the location

Make sure the Location box shows the right city and country. If no address is set, the AI has no jurisdiction to research and the generate button stays disabled.
2

Generate with AI

Tap Generate brief with AI (it reads Regenerate with AI once a brief already exists). The status switches to Generating… and the app researches your local registration rules. This can take a few minutes — you can leave the page and it keeps running.
If the property has no address yet, you’ll see a prompt to set it first so the AI knows which jurisdiction to research. Add the address on the property info page, then come back.

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Review and acknowledge

When generation finishes, the brief appears in Compliance brief, the Filing requirement summary fills in, and any Sources the AI used are listed below as links you can open to check its work. Read it through, edit the text as needed, then tap Save & mark reviewed. The status becomes Edited by you, you’ll see a Saved confirmation, and the screen records the date you reviewed it.
The save button is only available once a brief exists. If you haven’t generated one yet, the screen reminds you to Generate a brief first to enable editing.
The brief is AI-drafted from public sources. Always verify the requirement against your local authority — you remain responsible for registering your guests correctly and on time.

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Filing status on each reservation

Where automatic filing is available and connected, Superhost files each guest with the authority and shows the progress right on that guest’s row — there’s no separate registration section to check. Open a reservation and look at Guests: any guest with a report due carries a status pill, folding their check-in and (where your country files departures too) check-out reports into one governing status. Tapping an Action needed row expands it in place with the rejection reason and the fix that applies to it:
  • Wrong or missing ID details — edit the guest’s document fields right there and save; Superhost resubmits immediately.
  • Registration credentials disconnected — reconnect them from Guest registration settings.
  • A temporary problem — tap Retry to resubmit now. Either way, the result you see is the authority’s real answer, not a queued acknowledgement.
A filing that is still retrying on its own (Filing…) normally needs nothing from you. If its legal deadline gets close, the guest’s row shows the deadline and offers the same Retry, so you can resubmit immediately instead of waiting for the next automatic attempt. When a guest completes their identity in the check-in portal, any filing that is already due is submitted right away — most stays never need you at all. Filings that need your eyes also appear in the notification center under Guest registration: rejections first, then deadline-approaching filings with the closest deadline on top. Each row says what is happening (for example “Retrying automatically” or “Filed, awaiting the authority’s confirmation”) and how much time is left (“due in 6h”) or how far past the deadline it is (“overdue by 2h” — the pill then reads Deadline passed). A row clears on its own once the filing is confirmed. Tapping a row opens the reservation, scrolled to that guest.